Cadeau Élégant is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details (email address, postal address)
- Service preferences and consultation notes
- Communication records and correspondence
- Payment information (processed securely through third-party providers)
- Recipient information provided for gift delivery purposes
We also automatically collect certain technical information:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on our website
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our gifting services
- Communicate with you about your consultations and orders
- Process payments and arrange deliveries
- Send service-related notifications
- Analyse website usage to improve user experience
- Comply with legal obligations
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Contractual necessity: To fulfil our services to you
- Legitimate interests: To improve our services and communicate with you
- Consent: Where you have provided explicit consent for specific processing activities
- Legal obligation: To comply with applicable laws and regulations
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist in delivering our services (delivery companies, payment processors)
- Professional advisers (lawyers, accountants) where necessary
- Regulatory authorities when required by law
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, typically:
- Active client records: Duration of relationship plus 3 years
- Transaction records: 7 years for accounting purposes
- Marketing preferences: Until you withdraw consent
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing based on legitimate interests
- Request restriction of processing
- Data portability
- Withdraw consent at any time
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
8. International Transfers
Your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place as required by GDPR.
9. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us at:
Cadeau Élégant
15 Rue de la Paix
75002 Paris, France
Email: [email protected]
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or by email.
Mentions Légales
In accordance with French law, the following information is provided:
Publisher: Cadeau Élégant
Registered Address: 15 Rue de la Paix, 75002 Paris, France
Email: [email protected]
Hosting: This website is hosted within the European Union.